We are committed to providing a high-quality service to all our clients. We need you to tell us if you think that something may have gone wrong. This will help us to maintain and improve our standards.
If you have any concerns about the quality of our service or the way in which your installation, repair or maintenance is being handled or with regard to an invoice you have received then please contact the Accounts Managers staff concerned or their supervisor/Senior Accounts Manager by telephone, letter or email.
Please write email to firstname.lastname@example.org or by mail to:-
Guard Security Systems LTD
Within 5 working days of receiving your complaint we will:
Within 10-21 days of receiving your complaint we will:
If you are still not satisfied
Contacts for NSI :-
Telephone 01628 637512
Postal address: National Security Inspectorate, 5 Reform Road, Maidenhead. SL6 8BY
If we have to change any of the time scales above, we will let you know and explain why.